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- Direct email (support@hypertvx.com)
- Phone (+1.929.277.7519)
- Live Chat (Olark)
Support via phone or direct email is recommended to be used if critical issues occur. Issues including system inoperability, lockouts, and system errors are considered critical. For immediate support on issues such as minor system bugs and further guidance through the campaign creation, Direct Email and Live Chat are is the best way to go. If the operator is not capable of helping without the aid from the developers, a ticket is open on the client's behalf. From that moment on, the ticket is treated just as if the client would have opened it through Service Desk itself.
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